Shipping policy

Shipping Policy
Effective Date: 01/01/2025

Thank you for choosing AP Design Studio! We are committed to delivering your orders promptly and securely. Below, you will find our shipping policy, including options, costs, and timelines.

Shipping Locations

We ship to addresses within the United States and internationally. Please note that shipping availability may vary based on your location.

Shipping Costs

Domestic Shipping:
- Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
International Shipping:
- International shipping fees vary by country and will be calculated at checkout.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.

Processing Time

Orders are processed and shipped within 1-3 business days of purchase.
Custom or personalized orders may require additional processing time, which will be noted during checkout.

Shipping Methods and Delivery Times

Standard Shipping (Domestic):
- Estimated delivery: 3-7 business days after processing.
Expedited Shipping (Domestic):
- Estimated delivery: 2-3 business days after processing.
International Shipping:
- Estimated delivery: 7-21 business days, depending on the destination.

Please note that delivery times are estimates and may vary due to carrier delays or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.

Lost or Delayed Packages

If your order is delayed or lost in transit:

Please contact us at support@apdesignscreativestudio.com with your order number.
While we are not responsible for shipping carrier delays, we will assist in resolving the issue.

Incorrect Shipping Information

Ensure your shipping address is accurate at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Customs and Import Fees (International Orders)

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in the product price or shipping cost.

Shipping Restrictions

Certain oversized or fragile items may have specific shipping restrictions, which will be noted on the product page.
We do not ship to P.O. Boxes or APO/FPO addresses.

Contact Us
For questions or concerns about shipping, please contact us:

Email: support@apdesignscreativestudio.com
Address: 2108 N St STE N Sacramento, CA 95816

Thank you for choosing AP Design Studio. We look forward to enhancing your tabletop gaming experience!